Customer Help
Our happiness team is always here to assist.
Frequently asked questions
If the answers to your questions are not below, please use the contact us page to send us a message.
Common purchase queries answered
Orders and Shipping
Most of the decor and kids furniture is made to order and will take 2-3 weeks to be made. There are some items that are quick-ship and will ship in 48 hours. Normal transit time is 1-4 days.
Go to the My Account section.
Please email help@moderntots.com with your order number.
You can go to My Account and click orders.
We do not store your credit card information on our servers.
We only charge sales tax for KY and IN.
If you are outside of the US or Canada, please email help@moderntots.com.
If you need to swap an item
Returns and Exchanges
See our returns page.
Please email help@moderntots.com.
Please email help@moderntots.com with pictures of the damage.
Our shipping address for returns is:
Modern Tots Returns
220 Hurst Ln
Corydon, IN 47112
You can email your questions to help@moderntots.com
Please email us at help@moderntots.com.
Orders cannot be canceled once production starts on your made to order item.